Resources

Keynote with Clay Bavor and Bret Taylor

Hear from Sierra's founders on what's next for AI agents and the customer experience.

November 15, 2025

Demo: Shop in ChatGPT

A shopper connects with a retailer's AI agent in ChatGPT for a personalized gift recommendation.

January 10, 2026

Sierra CEO Bret Taylor on why the AI bubble feels like the dotcom boom

The OpenAI chairman, now working on AI agents at his new startup Sierra, on why the current boom echoes the dotcom era, and how Sierra’s model is built around outcomes, not promises.

September 11, 2025

𝜏²-bench: evaluating conversational agents in a dual-control environment

𝜏²-bench challenges AI agents not just to reason and act, but to coordinate, guide, and assist a user in achieving a shared objective. This leap from solo operation to co-ownership of a task pushes agents into a much more demanding space.

June 11, 2025

Sierra: Strike up a new type of conversation.

Webinar: AI Agents in Healthcare

This 20 minute on-demand webinar shows how AI agents can help healthcare organizations cut costs, reduce administrative workload, and improve patient and member experiences—securely, responsibly, and at scale.

August 30, 2025

Webinar: AI Agents in Financial Services

A 15 minute, on-demand webinar where product experts from Sierra dive into real-world demos and share lessons from leading banks and insurers.

June 5, 2025

Sierra CEO, Bret Taylor and CLEAR CEO, Caryn Seidman Becker

Fireside Chat: Bret Taylor and CLEAR CEO, Caryn Seidman Becker

A discussion about AI, identity and the future of customer experiences.

November 15, 2025

Clay Bavor featured on the Heart of Healthcare podcast

The Heart of Health podcast: Inside the Rise of AI Agents with Sierra Co-founder Clay Bavor

Most people spend 30+ hours a year dealing with customer service. What if AI could fix that without losing the human touch? Clay Bavor joins us to explore how AI agents are reshaping customer interactions—and what this means for the most complex service industry: healthcare.

October 20, 2025

New Era of CX panel with FOX, DIRECTV, and Safelite

Panel: New Era of CX with FOX, DIRECTV, and Safelite

Practical advice from leading companies about AI and the customer experience.

November 15, 2025

Webinar: AI Agents in Travel & Hospitality

This 20 minute on-demand webinar shows how agents built on Sierra help leading travel brands boost loyalty, deliver empathetic service, and cut costs—rebooking flights, updating reservations, and handling loyalty questions.

September 16, 2025

Demo: Cancellation save

An AI agent keeps a customer subscribed by offering a personalized save offer.

January 10, 2026

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Find out how Sierra can help your business build better, more human customer experiences with AI.

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