AI agents for the end-to-end care journey
Explain what a plan covers, what it costs, and how members can use their benefits.
Provide claim status updates, answer billing questions, and clarify EOBs.
Connect members to in-network providers and help them understand their care options.
“Health plans struggle to realize value from AI not because the technology isn’t ready, but because their current infrastructure makes change difficult. Stellarus removes that friction with a flexible data and orchestration layer and partnering with Sierra allows us to deploy AI faster and more safely, without custom rewrites or operational disruption.”
Vanessa Colella
President & CEO of Stellarus
Partner with Sierra to launch a fully compliant AI agent that provides knowledgeable, trustworthy interactions at any scale.
Offer efficient and empathetic support across all communication channels. Sierra agents integrate with knowledge bases and key systems of record, including EHR, PMS, and CRM tools, to provide contextual and actionable support.
Easily update your agent with new policies, plans, or products, manage spikes in demand, and ensure smooth handoffs to live agents when needed.
Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sierra ensures trust, security, and compliance, including safeguards for HIPAA, with encrypted and masked PII at all times.
Learn how you can partner with Sierra to deliver better experiences for patients and policyholders.
