No Priors: with Bret Taylor

Bret Taylor, co-founder and CEO of Sierra discusses building company-branded AI agents with unique personalities, goals, and guardrails and their potential to revolutionize customer support.

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Google, Facebook, then Sierra | Bret Taylor

“If there's one lesson I wish I could give my younger self, it's to focus less on the technology and more on the customer need.” Bret Taylor, co-founder of Sierra and chairman of OpenAI.

July 24, 2025